Managers help organize and manage the groups within the community. There are four different account types to help manage your community:
- Responsible for the overall account and able to transfer ownership between admins (there can only be one Account Owner).
- Account Owners can add and remove groups from the community.
- Able to add and remove members, Pin and Highlight Posts in the Feed, and send out Announcements through the Feed or Email Blasts in the Outreach Center.
- Has full access to all groups and can add and remove members.
- Community Managers can add and remove groups from the community.
- Able to view the Integrations and update the API.
- Can add and remove members, Pin and Highlight Posts in the Feed, and send out Announcements through The Feed or Email Blasts in the Outreach Center.
- Can add and remove members, Pin and Highlight Posts in the Feed, send out Announcements through the Feed or Email Blasts in the Outreach Center, and has access to all group settings.
- Each group also has a designated Primary Group Manager whose email is used as the sender for any automated membership emails and receives any Pending member registrations in the group.
- Can add and remove members, create group Announcements, and delete member content. These users can not see private information in a member’s profile.
For more information about the differences between Group Moderators and Group Managers check out this graphic.
Manager Accounts such as Account Owners, Community Managers, and Group Managers will see a vertical section with the Outreach Center, Member Database, and Group Settings, highlighted below.
NOTE: Group Managers will only see this section for the groups they are managers of.
Member and Moderator Accounts do not show this vertical section.
Community Managers and Account Owners will also have access to Community Settings, located under the Community Menu.
Comments
0 comments
Article is closed for comments.