This release brings powerful new analytics and AI capabilities to help you better understand your learners and grow your business. Highlights include an AI Survey Analyzer that automatically surfaces key themes from feedback, a comprehensive Course Revenue Dashboard with detailed purchasing insights, and expanded geographic analytics showing where your learners and community members are located. We've also added membership tier redirects for greater community control and streamlined course management tools to make your day-to-day work more efficient.

New Features

Forj Learn

Simplified Course Management

You can now add new activities directly from the course management sidebar - making course setup and editing faster and more intuitive.

Platform Enhancements – Making Your Experience Even Better

Journey by Forj 

• Membership tiers redirect - Integrated accounts now have greater control over their member experience. With this new redirect option, you can restrict community access by membership tier, ensuring exclusive spaces for your members, and automatically redirect users who don’t belong to any tier or fall under your default tier. Reach out to your CSM or contact support to discuss enabling this new option. 

Forj Analyze

• AI Survey Analyzer Now Available in Survey Analytics - Unlock the full value of your survey feedback with the new AI Survey Analyzer, which automatically summarizes open-text responses and identifies key themes and trends.
  • Prompt-based: Using intelligent prompts, you can quickly understand what learners valued most, what they'd like to improve, and discover emerging trends—without spending hours reading through individual responses. 
  • Filterable: The feature works seamlessly with your existing dashboard filters, allowing you to analyze feedback from specific courses, learner cohorts, or any other segment. 
  • Opt in to using this AI feature: To start using the AI Survey Analyzer, simply reach out to your Customer Success Manager or Support team to opt in.

• New Course Revenue Dashboard - We're excited to introduce a comprehensive Course Revenue dashboard, giving you detailed insights into your course monetization performance. Track revenue trends and analyze purchasing patterns with powerful segmentation options:
  • Purchases by Job Title – Understand which roles are investing in your courses to better tailor your content and marketing strategies.
  • Purchases by Company Name – Identify which organizations are engaging with your courses, helping you spot opportunities for enterprise partnerships.
  • Purchases by Membership Tier – See how course purchases vary across different membership levels to optimize your pricing and bundling strategies.

• Learning Analytics Dashboard Enhancements - The Learning Analytics dashboard now includes four new visualization cards to help you understand your geographic reach:
  • Course Enrollment by State – See where your learners are located across different states, helping you identify regional trends and opportunities for targeted marketing.
  • Course Enrollment by Country – Gain a global view of your audience with country-level enrollment data, making it easier to tailor content for international learners.
  • Average Time to Completion by Course – See how long learners typically take to complete courses, helping you identify courses that may need additional support or resources.
  • Most Popular Enrollment Days – Discover which days of the week learners most often enroll in courses, helping you optimize communications and launch timing
  • Improved Learning Analytics Dashboard Organization: As we added these new cards to the Learning Analytics dashboard, we grouped related metrics together, making it easier to find specific insights. When you view the dashboard, you'll see that below the filters and KPIs we have the cards organized so that you see data about enrollments first, followed by data about completions, awards, connections between Forj Connect and Forj Learn, and geography. The detailed transcript report has moved to the bottom of the page.

• Community Analytics Dashboard Updates - We've expanded the Community Analytics dashboard with new state-level cards to help you better understand regional community engagement. These geographic insights enable you to identify thriving regional communities, spot growth opportunities, and make informed decisions about community development strategies. 
  • Total Community Users by State – View the geographic distribution of your entire community member base.
  • Active Users by State – Identify which states have the most engaged community members.
  • Total Interactions by State – Track the volume of community activity across different regions.
  • Interactions per User by State – Measure engagement intensity by calculating average interactions per user in each state.

Bug Fixes – Smoother, More Reliable Experience

Forj Connect

• Email Delivery Improvements - We resolved an issue that occasionally caused system emails to fail or retry unnecessarily. Messages should now send smoothly and reliably.
• Member Invitation Rules - Fixed an issue where some members could invite others without manager approval. Access controls now work as intended.