Step One: Check your Forj Community Settings
Check out the screenshot below or review this article to see how you can edit your email settings
Step Two: Check your Personal Email Folders (are they going to spam?)
Email providers like Gmail and Outlook have different filters and sometimes Forj messages can end up in your Spam Folder.
- Troubleshooting Gmail Spam: If they are ending up in these folders, click on the email and select 'Report not spam'
- Troubleshooting Outlook Spam:
Step Three: Check if your Email Provider has blocked Forj Emails
- Troubleshooting Google/Gmail Blocked Emails:
- Troubleshooting Outlook Blocked Emails:
If you still can't find the emails from your Community, reach out to support-community@forj.ai OR contact your Community Manager
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