Community Highlights are a great and easy way to quickly keep up with recent activity within the community.
Community Highlights can be sent to members either Daily or Weekly.
Daily Community Highlights are sent out once per day and contain content and updates from the previous day. For example: On Tuesday, members will receive an email containing posts from Monday.
Weekly Community Highlights are sent on Thursday. Community members get an email containing posts from groups that they are a member of from the previous 7 days.
Note: The Highlights will include summaries of popular Post types (Discussion, Poll, Opportunity, Recommendation, and Event) from across the groups members belong to - personalized to each member. Activities like Highlights, Pins, Comments, Appreciations, Poll Votes, and Event RSVPs are used to determine which Posts to show.
Click the links below to be taken to each section explaining:
- How to turn on the Community Highlights emails
- What Community Managers can do
- What Community Members can do
- Highlights FAQ
How to turn on the Community Highlights emails
The Account Owner or Community Manager can go to the Community Menu icon and then choose the Community Settings:
Go to the Email defaults tab to toggle on the Daily or Weekly on Thursdays Community highlights.
Community managers can:
- Decide the community defaults (Daily Highlights, Weekly Highlights, or both)
- Write a custom introduction for Weekly Highlights
- Opt to include content designed to drive engagement if community activity is low
- Some of the activities used to determine which Posts to show are Highlights, Pins, Comments, Appreciations, Poll Votes, and Event RSVPs
- Community activity can ebb and flow, and automatic reminders can help to re-energize groups that are losing momentum
- Block a post from being included in Highlight emails
Community members can:
- Get a summary of activities in their groups
- See highlights from across all their groups
- Be notified of new members who have recently joined the community
- View the post on the web platform to engage and comment
Want to change the email notification frequency for each group? Check out this article. If the settings should be changed in bulk, click here to see the article.
Group Daily Digests are also available. Click here to view the article.
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