Community Highlights are a great and easy way to quickly keep up with recent activity within the Community. Community Highlights can be sent to members either Daily or Weekly.
Daily Community Highlights are sent out once per day and contain content and updates from the previous day. As an example, on Tuesday Members will receive an email containing posts from Monday.
Weekly Community Highlights are sent on Thursday. Community Members get an email containing posts from their Groups for the previous 7 days.
Highlights will include summaries of popular Post types, including Discussions Polls, Opportunities, Recommendations, and Events. The Highlight emails summaries are collected from the Groups a Member belongs to, personalizing the message. Activities like Highlights, Pins, Comments, Appreciations, Poll Votes, and Event RSVPs are used to determine which Posts to show.
Table of Contents
Setup Community Highlights Emails
SETUP COMMUNITY HIGHLIGHTS EMAILS
Follow the steps below to setup your Community Highlights Emails.
- Click the Community Menu icon.
- Select Community Settings.
- Click Email Notifications.
- Toggle Daily or Weekly on Thursdays on to the right.
- Click Include a custom introduction if desired.
- Enter the Title for your Highlights.
- Enter the Text for your Highlights.
- Note there are text editing options to include emojis or links.
- Drag and drop an Image.
- Recommended Highlights image size is a minimum of 200x200 pixels.
- Click the Save button.
SETUP GROUP HIGHLIGHTS EMAILS
Follow the steps below to setup your Group Highlights Emails in bulk.
- Click the Community Menu icon.
- Select Community Settings.
- Click Email Notifications.
- Scroll to the Group highlights section.
All of the Groups will be listed with the notification settings that are sent by default to the Members. Admins can edit the Group settings here instead of navigating to each Group.
- Click the dropdown arrow for a Group.
- Change the settings as desired.
- Click the checkbox to select a Group, of select multiple Groups to edit in bulk.
- Click the Update email settings link.
- Change the settings as desired.
- Click the Save changes button.
COMMUNITY MANAGER ACCESS
Community Managers have access to setup the following options:
- Decide the Community defaults (Daily Highlights, Weekly Highlights, or both).
- Write a custom introduction for Weekly Highlights.
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Choose to include content designed to drive engagement if Community activity is low.
- Content used to determine which Posts to show are Highlights, Pins, Comments, Appreciations, Poll Votes, and Event RSVPs.
- Use automatic reminders to help to re-energize Groups that are losing momentum.
- Block a Post from being included in Highlight emails.
COMMUNITY MEMBER ACCESS
Community Members have access to the following options:
- Opt-in or out of receiving Highlights.
- Get a summary of activities in their Groups.
- See Highlights from across all their Groups.
- Be notified of new Members who have recently joined the community.
- View Posts on the web platform to engage and comment.
HIGHLIGHTS FAQ
Want to change the email notification frequency for each group? Check out this article. To learn more about Group Daily Digests Click here to view the article.