First impressions are important when adding new Members to the Community, and Membership Emails can set the tone. There are several different email templates that can be sent during the Member onboarding process. Admins can enable, disable, and edit these automated emails.
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NAVIGATE TO MEMBERSHIP EMAILS SETTINGS
Follow the steps below to access Membership Emails settings.
- Select the desired Group.
- Click the three dot icon.
- Select Settings.
- Select Membership Emails.
INVITATION TO JOIN GROUP
This email is used to invite members to fill out their profile and login to the Community. You can send this upon adding Members, or anytime thereafter. Note this email cannot be toggled off from the settings page. Instead, use of this email is determined when you add Members by including or excluding the invite message.
- Use the text editing options to modify the text or include any links.
- Click the Save button at the bottom of the page to save your changes.
AFTER REGISTRATION COMPLETED
If access to the Group requires Manager approval, Members will receive this email once they submit their registration form.
Note this email is sent when you toggle on Require a manager to approve new members in the General Group settings. Members must then be manually approved.
APPLICATION APPROVED
This email will be automatically sent to Members whom you have manually approved into the Group.
APPLICATION DECLINED
If you have decided to decline access to a potential Member, this email will be automatically sent informing them that their application was not accepted at this time.
WELCOME TO GROUP
This email will be sent when a new Member enters the Group for the first time. Admins can use this email to introduce the Group, share any calls to action or next steps, and let your Members know what they can expect now that they are part of the Group!