Group Managers have the ability to edit Group settings, send out announcements and email blasts, and invite or remove Members. They also have full posting capabilities and can view the Member Database in the Group(s) they manage. Members can also search for Group Managers in the Member list when they need assistance in the Group.
Note that onboarding emails come automatically from the Primary Group Manager. However, if a Member is invited to a Group, the invitation emails will be sent from the person who is inviting the Member. While Community Admins may be setup as Group Managers, the Group Manager designation does not give access to Community Settings.
Table of Contents
Change the Primary Group Manager
ADD A GROUP MANAGER
It is possible to have multiple Group Managers for a Group. Follow the steps below to add a Group Manager.
- Navigate to the desired Group.
- Click the three dot icon.
- Select Settings.
- Select Managers.
This will display all of the current Group Managers.
- Click the Add new admin link to add a new Group Manager.
- Click the Add a new moderator link to add a new Group Moderator.
- Note that Group Moderators do not have the ability to change Group Settings, send email blasts, or view the Member Database.
- Search for the Member name in the text box.
- Select the Member to add.
- Click the Save button.
REMOVE A GROUP MANAGER
Follow the steps below to Remove a Manager.
- Navigate to the desired Group.
- Click the three dot icon.
- Select Settings.
- Select Managers.
- Click the three dot icon next to the Member to remove.
- Select Remove from group.
There will be a popup confirmation message indicating they will still be a Member of the Group, but will no longer have manager access.
- Click the Confirm button.
CHANGE THE PRIMARY GROUP MANAGER
Follow the steps below to change the Primary Group Manager.
- Navigate to the desired Group.
- Click the three dot icon.
- Select Settings.
- Select Managers.
- Click the three dot icon next to the Member who will become Primary.
- Select Make primary admin.