Parent and subgroups help establish the hierarchy and segmentation within your community. Members can be part of specific groups and you can decide the structure.
Note: if you add a member to a subgroup, they will automatically be added to the parent group. If you add a member to the parent group, they are NOT automatically added to the subgroups.
Creating New Groups and Subgroups:
You can add new groups to your community from 2 places:
- Side Navigation Bar
- Community Map
To create a new group from the side navigation bar go to the bottom left hand side of your screen and Click Create New Group and follow the prompts.
COMMUNITY NAME: You can give each group any name you like, however when you give your group a unique email address it will depend on the availability of that name in our database. A good trick would be to add your community initials in the email address.
Changing the status of your group from Parent Group to Subgroup:
If the group already exists and you want to change the hierarchy, head to the Group Settings underneath the Group Name, click the drop-down menu to choose which group should be its parent group:
Once you've chosen the parent group, click Save Changes.
You can control how your members view and interact with your group by adjusting the settings when creating your group:
Or by changing your group settings