Parent and subgroups help establish the hierarchy and segmentation within your community. Members can be part of specific groups and you can decide the structure.
Note: if you add a member to a subgroup, they will automatically be added to the parent group. If you add a member to the parent group, they are NOT automatically added to the subgroups.
Click the links below to be taken to each section:
- Creating New Groups and Subgroups
- Changing the status of your group from Parent Group to Subgroup
Creating New Groups and Subgroups
You can add new groups to your community from two places:
- Side Navigation Bar
- Map - Groups structure
To create a new group from the side navigation bar go to the top left-hand side of your screen and click the "+" next to Groups. Click in the Create new group box and follow the prompts.
COMMUNITY NAME: You can give each group any name you like, however when you give your group a unique email address it will depend on the availability of that name in our database. A good trick would be to add your community initials to the email address.
To add a group from the Map - Groups structure, click the Community Menu (in the upper right next to your profile), choose Map - Groups structure, and click the Add Group button at the top.
Changing the status of your group from a Parent Group to Subgroup
If the group already exists and you want to change the hierarchy, go to the Group Settings (the gear icon in the left manager's menu), underneath Parent Group, click the drop-down menu to choose which group should be its parent group:
Once you've chosen the parent group, click the Save Changes button at the bottom.
You can control how your members view and interact with your group by adjusting the settings when creating your group:
Or by changing your Group Settings (the gear icon in the left manager's menu), underneath Group Privacy, click the drop-down menu to choose which option is best for the group.