Remove/delete a member from a group

Remove/delete a member from a community

Remove/delete a member from a group

To remove/delete a member go to the Member Directory, search for the member, click the checkbox to the left of their name, and choose Remove.

When the pop-up box appears, choose if you want to remove and delete all the member's data (which includes all their posts, comments, etc.) then either click the checkbox (to delete it) or do not click the checkbox then click the Remove button to remove the member(s) from this group.

Remove/delete a member from a community

Members removed from a group may still be in the community. To completely remove a member, a manager can head to a member's profile, click on the Three Vertical Dots located in the top right of their profile and then click Remove from community. This will give the option to then remove all data associated with the member including posts, comments, and profile information. This will not remove the member from any other communities associated with their email address. If they would like to fully close their account read more here.

Here is a GIF of how to go through the steps. Please be sure to refresh your browser after removing the member.

Here is a close-up view of the Three Vertical Dots located in the top right of their profile, and the Remove from community option.