Start with planning your recruitment and growth
Build a profile / persona of who your ideal member is think what's their "Whats In It For Me". Once you have your members in mind - let's get them onboard.
- Add your existing members by uploading an excel or a list of emails
- Create an application form and customize it to suit your brand
- Identify where your audience is and share the application form
- Approve the members that have applied to the platform
Training & Knowledge - Onboarding your members
What do they need to know to do their part
- Create & Share a knowledge base and help center when you invite them onboard
- Use membership templates to ensure each person is being attended
- Create a training program with Checkins so that you know how they're going
- Define their role, activities and timeline with a welcome post that outlines house rules and invites them to introduce themselves.
- Empower your members by recognising their participation with a thank you post
Operations & Analytics - How to keep track of your community success
Build a timeline for your program - add milestones you'd like to achieve
Track progress - Set dates to check on how you're progressing. Have you reached your milestone?
Provide ongoing support so your members can get the most out of the community - you can do that by sending an email with your contact details or adding a designated team members to help with support
Keep them updated - share announcements and updates regularly - it also helps with engagement
Creating a sense of Community & Belonging
A sense of belonging and shared identity is key for member retention and satisfaction
- Hold Community events
- Create Online forums
- Encourage Networking
- Recognise and reward members who are more engaged
- Make your Vision & Mission statement clear and what your community is all about
Scale & Leadership
Allow your network to grow and scale fast by creating a leadership/chapters system:
- Identify key contributors
- Empower them to lead
- Provide training and support
- Create subgroups and give them ownership
- Let your team know that you are there to support them
“Leaders don’t create followers - they create more leaders”