With Mobilize, managers can set the group default for their members. Below are some best practices to help members find a good balance.
When looking to learn how to set the group's default notification settings, this article will help or watch the GIF below:
Instantly: This is a great setting while the community is starting to grow. This setting helps the community be ready and active when members post. We recommend this setting for communities just starting out, or communities with around 1-5 posts per day.
Daily Digest: Daily Digests are a way for members to get a quick overview of all the activity in the community on a given day. Digests are sent out in the morning every day and contain some of the posts from the previous day. Not all posts may be included, however links to see the posts are included in the email.
This setting is great for established active communities with 5 or more posts per day.
Never: We do not recommend setting the default as never unless the community is planning on only using the web platform and the mobile app. Choosing "Never" means the community will not get emails (apart from Manager Announcements).
Manager Announcements: Manager Announcements are a great way to keep members aware of posts coming from managers by highlighting them in the Feed and pushing out an email instantly. Learn more and see some examples here.
Members always have the option to customize and personalize how they receive notifications from their community. To learn how to personalize notifications, check out the article here.